The hottest ASP based virtual logistics enterprise

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ASP based virtual logistics enterprise alliance information platform

this paper proposes an application service information platform architecture of ASP based virtual logistics enterprise alliance, which is suitable for the entire logistics industry in China. And from the overall architecture, functional design and other aspects of this architecture are described in detail

1. Introduction

due to the large number of small and medium-sized enterprises in China's logistics industry and the weak informatization foundation, there is a large gap in concepts, talents and experience; However, the logistics system is very complex, involving multiple management departments and logistics hubs of multiple links at different levels of the government, related to various logistics enterprises and both the supplier and the demander of goods; In addition, the complex and diverse operation and management modes of logistics enterprises make it difficult to directly apply the information mode successfully implemented in other industries to the logistics industry, and some software systems and management modes successfully applied in foreign logistics industries are also difficult to meet the actual needs of our country. Therefore, on the whole, there is no operable overall informatization solution for the domestic logistics industry. Under this practical application background, we decided to adopt ASP mode, that is, a new mode of using large-scale resource sharing to provide information services for group users. It can not only provide an overall logistics solution, but also provide the interconnection support of logistics links or logistics functions required by customers, so that users can select the logistics functions on the information platform on the basis of their core capabilities, and form different virtual logistics enterprise alliances, so as to effectively allocate resources, Realize the unification of the three forms of logistics under the supply chain: the continuity of logistics information - the value-added of logistics - the accurate arrival of logistics, and avoid the overburden of small and medium-sized enterprises after investment, the repeated construction of the entire logistics industry and the waste of resources

2. Structure and function design of virtual logistics enterprise alliance information platform based on ASP

from the perspective of system engineering, the information platform should reflect the interaction and hierarchical structure of various elements in each subsystem of the system, and describe the information transmission between various elements in the system, the interdependence of implementation, etc. The information platform structure of virtual logistics enterprise alliance refers to an overall construction framework defined on the basis of analyzing the functions and needs of participants

the design of the whole system architecture should fully reflect the characteristics and connotation of virtual logistics enterprise alliance. It should be open, modular, adaptable and timely; It shall be compatible with existing technologies and developed systems as far as possible to realize seamless connection with them; Moreover, information security technologies, such as firewall, intrusion detection, security response and CA authentication, are applied to establish a perfect information security and authentication mechanism to ensure the integrity and security of data

the whole platform architecture is divided into five layers

layer 1: ASP platform basic data and standard architecture layer. Provide the basic database, knowledge base, information base, model base, method base, rule base, standards, specifications, protocols, application guides and other basic technical systems required by the logistics industry characteristics and virtual logistics enterprise alliance

layer 2: ASP platform application control and coordination layer. Provide platform management, maintenance and application coordination, including user management, interface management, transaction management, message management, log management, security management, operation monitoring and resource scheduling

layer 3: ASP platform enterprise business management layer. The enterprise business layer includes logistics enterprise LMIs, customer ERP system, government MIS system and other plug-in systems and interface design. Through the corresponding interface subsystem (agent), the information systems of member enterprises distributed in the logistics supply chain can be embedded into the public information platform in the form of functional agents, and complete the specific logistics operation functions under the organization and coordination of the public information platform

layer 4: ASP platform business management layer. ASP platform business management layer consists of logistics business management subsystem, logistics e-commerce subsystem and customer service subsystem:

logistics business management system consists of 11 subsystems. The functions of each system are briefly described as follows:

(1) distribution management information system. According to the principle of real-time distribution, it can meet the raw material distribution management of zero inventory production of production enterprises, the distribution management of small batch and multiple varieties of commercial enterprises, and the common distribution and multi-level distribution management. It supports accurate, fast and efficient distribution between multiple suppliers and buyers. It supports flexible distribution methods based on boxes and parts. Support large capacity concurrent distribution modes of tens of thousands of distribution units: support multiple transportation modes and cross-border and cross regional distribution modes. Combine advanced bar code technology, GPS/GIS technology and e-commerce technology to realize intelligent distribution

(2) freight forwarder management information system. Meet the requirements of domestic first-class freight forwarders, complete the business needs of consignment, receiving and delivery, space booking and loading, multimodal transport, etc., support aviation, and immediately carry out cooling and finalization railway, highway and shipping transportation agency business. Cooperate with other links of logistics to realize the whole process management of logistics and realize the logistics service of door-to-door and one ticket to the end

(3) warehouse management information system. Centralized management can be realized for all warehouse resources including different regions, different attributes, different specifications and different costs. Advanced logistics equipment such as bar code and radio frequency are used to realize online login, stock retrieval, volume calculation, bin allocation, damage registration, simple processing, inventory report, lease period alarm, automatic warehouse lease calculation and other storage information management for incoming and outgoing goods. It supports various warehouse leasing plans such as Charter and bulk lease, supports different warehouse patterns such as closed warehouse and three-dimensional warehouse, and provides customers with remote warehouse status query, Bill query and graphical warehouse status query

(4) transportation management information system. It can implement real-time and efficient management of all means of transport, including self owned vehicles, cooperative vehicles and temporary vehicles, and provide cargo analysis, loading calculation and selection of the best transport route. It supports global positioning (GPS) and geographic graphics system (GIS), realizes single vehicle accounting of vehicle operation control, vehicle scheduling and cost control, and provides tracking query of vehicles and goods

(5) settlement management information system. The one-stop contract price management is realized for all logistics service items of the enterprise, including the calculation of warehouse rent, transportation, loading and unloading, distribution, customs declaration, three inspection, administrative and office expenses in various modes. According to the standard contract documents, monetary standards and charging standards, there are many kinds of copper: the tensile strength of oxygen free copper (pure copper) is 245 ⑶ 15n/mm2, which automatically generates a charging voucher, Provide complete settlement schemes for customers and logistics enterprises (warehousing, distribution centers, logistics enterprises) for automatic settlement

(6) customer management information system. Through the collection, classification, archiving, retrieval and management of customer data, we have a comprehensive grasp of customer information such as different customer groups, customer nature, customer needs and customer credit. With the purpose of providing the best customer service, we provide customers with various service contents such as scheme, price, market and information, timely deal with various problems encountered by customers in cooperation, and properly solve problems arising from customer cooperation, Cultivate long-term loyal customer groups and provide support for the formation and integration of enterprise supply chain

(7) customs declaration management information system. It integrates the automatic information management of customs declaration, commodity inspection, sanitary inspection, animal and plant quarantine and other functions to meet the needs of customers for cross-border operation. The system supports online automatic generation of customs declaration form, inspection request form, and standard format of online reporting, automatically sends it to relevant functional organizations, and automatically receives receipts, so that cross-border logistics information becomes seamless logistics information transmission, so that customs declaration and inspection request business is rapid, timely and accurate, and provides efficient cross-border logistics services for logistics customers

(8) data exchange information system. The system provides e-commerce web-edi data exchange service, provides standard EDI document exchange through e-commerce stations or Internet-based data exchange channels, realizes low-cost data exchange with upstream and downstream partners of the supply chain, and creates conditions for data exchange, e-commerce data exchange and future electronic payment and electronic transaction of supply chain enterprises

(9) contract management information system. The customer service contract is the basis for commercial business and expense settlement. The system reasonably allocates the implementation rules and charging standards of logistics services through the standardization, modularization and flow of the contract, and on this basis, allocates corresponding resources, monitors the implementation effect and calculates the expenses, and can evaluate the implementation of the contract by both parties to obtain relevant information about customers, credit and funds, Submit it to the customer service and business departments for reference

(10) procurement management information system. The standardized enterprise procurement mode and management process are adopted to meet the enterprise's open or supply chain procurement methods, including bidding, supplier management, procurement plan management, demand management, quotation management, approval management, contract management, order management, replenishment management, settlement management, credit management, risk management and other functions, so as to create value for the enterprise in terms of cost reduction, efficiency improvement and process control

(11) the dispatching management information system is also applicable to the teaching demonstration system of colleges and technical secondary schools. It is used for centralized business scheduling management of large logistics enterprises. It is applicable to logistics operation management with strong effectiveness, mobility and rapid response, such as logistics, multi-site warehouse, multimodal transport, joint distribution, fleet management, etc., to meet the flexible needs of customers, reduce the communication links between departments, and ensure the operation efficiency of logistics operations

the functions realized by the logistics e-commerce system mainly include:

(1) real time query - the customer can query the inventory, transportation and bill in real time

(2) list entry - the customer can directly enter the operation order, vehicle order, warehouse order, etc

(3) place an order - customers can directly input the demand for logistics services

(4) information feedback - customers make suggestions or complaints about logistics services

(5) upper quotation - the customer can send an inquiry request and get a quotation reply

(6) previous transaction - query, transaction matching and electronic signing of logistics service items

(7) data exchange - realize the data connection of heterogeneous information systems through EDI

(8) information outsourcing - realize the function outsourcing of remote logistics information system by ASP

(9) project bidding - obtain the best supplier through electronic bidding

the customer service content realized by the customer service system includes:

(1) process query - query the process status of related jobs

(2) in stock query - query related inventory status

(3) in transit query - query the status of goods in transit

(4) customized query - select the query content according to the customer's requirements

(5) Bill download - obtain the settlement list

(6) real time tracking - query the geographical location graphics of relevant goods

(7) customized information - send the professional information specified by the customer as required

(8) consulting service - solve customers' difficult problems in logistics activities

layer 5: ASP

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